Details of collected information
Various types of information are collected when you create an account and use services on the 238 platform. Each category is explained below.
Account and identity information
- Name, date of birth, and age verification details.
- Phone number and email address (provided during registration).
- Passwords are stored in encrypted form; we cannot read them directly.
Payment and transaction details
- The last few digits of your bKash, Nagad, or Rocket account (full numbers are not stored).
- Deposit and withdrawal amounts (BDT / ৳), dates, and transaction IDs.
Device and browser information
- IP address, browser type, and device model.
- Page visits, session duration, and features used.
Purpose of Data Use
Manage Services
- For account creation, login, and identity verification.
- To process deposits, withdrawals, and prize payments.
- For retaining game history and betting records.
Security & Development
- To prevent fraud, money laundering, and unauthorized access.
- To improve the platform’s technical standards and user experience.
- To comply with legal obligations and regulatory requirements.
238 never sells your information to advertisers or third parties. Personal data is not shared externally except as legally required.
About cookies and tracking
238 website uses cookies and similar technologies, which are stored as small data files in your browser.
Use of Cookies
- Essential Cookies: Necessary for maintaining login sessions and managing user access.
- Performance Cookies: Used to remember your preferred language and settings.
- Analytics cookies: To understand which parts of the platform are most used.
Most browsers allow you to disable cookies, but doing so may prevent some platform features from working properly.
Data Retention & Security
All data exchanges are secured using SSL encryption. Passwords and payment information are stored using strong encryption.
Information is retained while the account is active. After account closure, data is kept for a legally required period before secure deletion.
Limited information is shared with local mobile banking services for payment processing. These third parties comply with their own privacy policies.
In case of a data breach, 238 will promptly notify affected users and take necessary measures to minimize the impact.
Your Data Rights
Every user registered with 238 has the following rights over their personal data:
- Right of Access: You can find out what information we have stored about you. On request, a summary of your data will be provided.
- Right to Correction: Contact support to correct incorrect or outdated information. Some details can also be updated directly via account settings.
- Right to Deletion: On account closure request, deletion proceeds except where legal obligations require retention.
- Right to Restrict Processing: You can request to limit the processing of your data in certain circumstances.
For assistance exercising these rights, contact [email protected].
Policy Changes and Contact
238 reserves the right to update this privacy policy at any time. When changes occur, the new version will be posted on the website with the date updated at the top of the page. For significant changes, registered phone numbers or emails may receive notifications.
By continuing to use the 238 platform, you agree to the updated policies.
For any questions or concerns about the privacy policy, contact us:
Email: [email protected]
More Information In the FAQ section Go.
Last updated: 2024