Our Responsible Gaming Commitment
238 believes gaming is a form of entertainment that should take place in a safe and controlled environment. We have put in place a range of protective measures to help you avoid excessive gaming and risky betting.
Our goal is for everyone to play safely and enjoyably, and we strictly follow our Responsible Gaming policy to make that possible.
Signs of At-Risk Behavior
- Illegal betting or playing for excessive periods of time.
- Experiencing financial difficulties or an increasing tendency to accumulate debt.
- Neglecting family or personal responsibilities due to gaming.
- Attempts to chase losses or a feeling of losing control.
- Increased stress and anxiety related to gaming.
If any of these signs apply to you, please consider taking steps to manage your gaming or seek professional help.
Tips for Setting Time & Budget Limits
Keeping your gaming time and budget in check is the cornerstone of healthy habits. 238 offers the following tips for platform users:
- Set a fixed amount of time for gaming each day or week.
- Set a fixed budget and stick to it.
- Avoid wagering money you cannot afford to lose.
- Take part in other enjoyable and social activities alongside gaming.
Self-Control Tools
238 offers the following self-control options on the platform to help you manage your gaming habits responsibly:
- Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
- Cooling-off (Temporary Break): Exclude yourself from the platform for a set period of time.
- Self-exclusion (Permanent Exclusion): Used for long-term or permanent breaks from the platform.
To activate any of these options, contact our customer support team or manage them directly through your account settings.
Minor Protection
Access to the 238 platform is strictly prohibited for users under the age of 18. Age verification is carried out at registration and ongoing monitoring is in place.
We operate in full compliance with legal requirements in the gaming industry and take strict action against all forms of terrorism, fraud, and age verification fraud.
Maintaining Life Balance & Seeking Professional Help
Maintaining a healthy balance between gaming and your personal and social life is essential. 238 encourages you to prioritize your work, family, and social commitments alongside your gaming.
If you find it difficult to control your gaming, please seek professional help. There are many organizations and helplines in Bangladesh and internationally that provide support for gaming-related issues.
For Information & Support FAQ Section You can view or visit our Customer Support Contact our team.